As a trusted florist in Canning Town, we are committed to delivering only the finest, freshest flowers to households and businesses in our neighbourhood. Every bouquet and arrangement is crafted with care and is backed by our Fresh Flower Guarantee. This means you can always expect your flowers to arrive vibrant, beautifully arranged, and brimming with life.
If your flowers arrive damaged or not in the expected condition, please notify us as soon as possible on the day of delivery. Photographic evidence of the damage may be requested to help us resolve your concern swiftly and improve our service. Our team is dedicated to ensuring you receive the quality you expect from a reputable Canning Town florist.
Your floral arrangements are guaranteed to remain fresh for at least five days from the date of delivery, provided they are cared for according to our instructions included with your order. Should your flowers fade prematurely within this window, we are happy to assess the situation and offer an appropriate resolution.
Your satisfaction is paramount to us. If your flowers are damaged, wilted on arrival, or not as described, you are eligible for a refund or a replacement bouquet. Once your claim is verified (typically by photo or returning the original bouquet), you may choose between:
In the rare event that you are not satisfied with your experience or have a concern about your order, please let us know promptly. Our complaints process is simple and transparent:
We pride ourselves on being a reliable local florist, serving homes, offices, and retail businesses in Canning Town with dedication and integrity. Our customer-first policies are designed to give you complete peace of mind when ordering fresh flowers for any occasion. Thank you for choosing us to add a touch of beauty and joy to your moments and spaces.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
