Welcome to our Terms & Conditions for flower delivery in Canning Town and the surrounding areas. Please read these terms carefully before placing an order through our online platform. By accessing our website and completing a purchase, you agree to be bound by the following conditions. These terms help ensure a smooth, transparent, and secure transaction for all our valued customers in Canning Town and nearby regions.
These Terms & Conditions apply to all sales and deliveries of flowers and associated products to customers residing or ordering delivery to addresses in Canning Town and neighbouring areas. We reserve the right to update or amend these terms at any time, with changes effective immediately upon posting to our website.
All flower delivery orders for Canning Town can be placed using our secure online store. To complete your order, follow the guided checkout process:
Orders are only accepted upon transmission of our written confirmation to you. We reserve the right to decline or cancel orders at our discretion, including in circumstances of suspected fraud, unavailability of products, or incorrect pricing.
All products on our site are subject to availability. While we make every effort to ensure that items displayed are in stock, fluctuations in demand, seasonal supply, or unforeseen circumstances may affect availability. In the event that a particular flower or arrangement is unavailable, we will substitute with one of equal or greater value and similar style, always maintaining the overall aesthetic and quality of your selection. You will be notified as soon as possible about any substantive change to your chosen product.
Payments for flower delivery orders in Canning Town are securely processed online. We accept most major debit and credit cards. All prices are displayed in GBP (£) and include VAT where applicable. The total payable amount comprises the price of the selected items and any delivery charges disclosed at checkout.
Payment must be authorised and received in full before orders are processed for delivery. We do not accept payment upon delivery or via cheque or bank transfer unless expressly stated during the checkout process.
We provide flower delivery throughout Canning Town and neighbouring areas. We aim to deliver on your specified date but cannot guarantee delivery at specific times unless expressly offered as an option at checkout. Deliveries are conducted during our regular operating hours. In the event of unavoidable delays due to high demand, adverse weather conditions, or events outside our control, we will notify you and seek to complete your delivery as soon as possible.
We are not liable for any loss or damage arising from late or failed delivery resulting from circumstances beyond our reasonable control.
If you wish to cancel or amend your flower delivery order for Canning Town, please contact us as soon as possible. Cancellations or changes must be requested in writing before your order has been prepared for dispatch.
We reserve the right to refuse cancellations in cases where products are personalised, bespoke, or have a short shelf-life (such as fresh flowers), and where preparation or dispatch is already underway. In the event of a cancellation request for such items outside these timeframes, no refund will be owed.
Due to the perishable nature of our flower products, returns are generally not accepted unless the item arrives damaged or significantly deviates from your order. If you believe your flowers are unsatisfactory upon delivery in Canning Town, please contact us within 24 hours of receipt to discuss possible remedies, which may include a replacement or partial refund at our discretion, subject to photographic evidence and our assessment.
Customers are responsible for providing accurate delivery information and appropriate access instructions. We accept no liability for delays or non-delivery where details are incorrect or incomplete. Customers are also responsible for ensuring that recipients in Canning Town are available to accept delivery where possible.
We are committed to delivering high quality, fresh flowers to our customers in Canning Town and surrounding areas. Due to the natural and seasonal variations in flowers, there may be minor differences between the images on our website and the actual items delivered. Where necessary, substitutions will always follow our product substitution policy.
Our total liability for any claim arising out of any order shall not exceed the total value of the order in question, including delivery charges. We are not liable for:
Nothing in these Terms & Conditions excludes liability for death or personal injury arising from our negligence or that of our employees, or for any other matter which the law prevents us from limiting or excluding liability for.
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events, circumstances, or causes beyond our reasonable control, including but not limited to natural disasters, severe weather, strikes, or interruptions to transport or supplies.
All content, images, product descriptions, and branding related to our Canning Town flower delivery service remain our intellectual property and may not be copied or reproduced without our prior written consent.
These Terms & Conditions, and all contracts for the sale of products to customers in Canning Town and the surrounding areas, shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be submitted to the exclusive jurisdiction of the English courts.
If any provision or part-provision of these terms is found to be invalid, illegal, or unenforceable, the remaining terms will continue in full force and effect.
If you have any queries or concerns regarding an order, these Terms & Conditions, or require assistance with your flower delivery in Canning Town, please use the contact details provided on our website. We strive to respond to all enquiries as promptly as possible.
Thank you for choosing our online flower delivery service for Canning Town. These Terms & Conditions are designed to give you confidence in ordering from us, whether you are a local resident or sending a gift to someone in the area. Please review these terms carefully to ensure your experience with us is positive and transparent from order to delivery.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Canning Town, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Canning Town.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
